Description:

Serve as the primary technical contact for customers, ensuring they achieve strategic goals with Gatekeeper.
Manage customer implementation and adoption journeys, optimizing workflows and configurations.

Requirements:

2+ years in a customer-facing technical role supporting SaaS implementations.
Strong problem-solving skills, attention to detail, and excellent communication abilities.
Passion for customer success and interest in SaaS models, AI advancements, and configuration management.

100% remote work within the UK, no commute.
Generous annual leave and comprehensive benefits package including private health cover and pension scheme.
Opportunities for learning and development, and participation in community support initiatives.