Description:

Design, build, and operate AI-native capabilities for IT service management, focusing on agentic and conversational experiences.
Own AI design decisions across the domain, ensuring correctness and quality of delivered features.

Requirements:

9+ years of software engineering experience with a proven track record in building and operating production software.
Direct experience in authoring agentic instructions, designing AI-driven workflows, and integrating large language model APIs.
Strong command of data structures, algorithms, system design, and proficiency in front-end and server-side development.
Bachelor's degree in computer science, software engineering, or related field, or equivalent practical experience.

Flexible work personas with options for remote or in-office work.
Equal opportunity employer committed to inclusivity and accessibility in the hiring process.

Skills