Description:

The System and Network Engineer is responsible for overseeing, managing, and maintaining IT infrastructure across multiple client environments.
This role involves providing technical expertise in system and network administration to ensure seamless operation and security of both on-premises and cloud-based systems.
The System and Network Administrator will manage a broad range of systems, including networking equipment, servers, firewalls, virtualization technologies, and cloud services.
The position requires providing comprehensive support to ensure business continuity and optimal performance.
Key responsibilities include administering and maintaining client network infrastructures, managing server environments, supporting Microsoft 365 and Azure, implementing firewalls and VPN solutions, monitoring security protocols, providing technical support, administering VMWare environments, collaborating with teams, utilizing ticketing systems, and proactively monitoring system performance.

Requirements:

Candidates must have 3+ years of experience as a System and Network Administrator, with a proven track record of installing, configuring, maintaining, and troubleshooting network and data center technologies.
A minimum of 2+ years of experience in a helpdesk or technical support role is required, providing frontline support and resolving issues via ticketing systems.
Expertise in Microsoft 365, Active Directory, and Azure cloud platforms is essential, including advanced user and group management and cloud services administration.
In-depth knowledge of firewall technologies and VPN solutions such as Cisco AnyConnect, Meraki, SonicWall, and Fortinet is necessary, with hands-on experience configuring and troubleshooting these systems.
Strong proficiency in VMWare and other virtualization platforms is required, including virtual machine setup, maintenance, and performance tuning.
Experience managing Windows desktop and server environments (2008-2022) is needed, with a strong understanding of patch management, updates, and system hardening.
Proficiency with ticketing and remote management tools such as ConnectWise, Kaseya, and ServiceNow is required.
A solid understanding of networking protocols, including TCP/IP, DNS, DHCP, and VPN configurations is necessary.
Strong problem-solving skills are essential, with the ability to work efficiently in a fast-paced environment and manage multiple client systems simultaneously.

The position offers opportunities for professional growth and development in a dynamic IT environment.
Employees will gain hands-on experience with a variety of technologies and client environments.
The role provides a chance to work collaboratively with internal and external teams to deliver effective IT solutions.
Employees will have access to training and certification opportunities in relevant areas such as Microsoft, Cisco, or VMware.
The company promotes a supportive work culture that values proactive problem-solving and teamwork.

Skills