Description:

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications.
The company serves over 6500 organizations in regulated industries, helping them identify compliance, legal, or reputational risks in over 80 communication channels.
The Solutions Engineer will be the primary point of contact for the technical/solutions aspects of an enterprise B2B sales cycle.
This role involves close collaboration with the enterprise sales team, product teams, success management, and professional services.
Responsibilities include assisting sales with the discovery process, demonstrating how products can help achieve business outcomes, and providing deep technical expertise during the sales process.
The Solutions Engineer will conduct technical presentations, influence and capture technical requirements, and own the architecture blueprint.
They will provide technical leadership during complex Proofs of Concept engagements and lead technical responses for RFI/RFP/RFQ processes.
The role requires preparing internal solution design proposals for complex deployments and working with various departments for large implementations.
Staying informed on industry news, trends, and product developments is essential.
Regular updates to systems of record with presales notes and collateral are expected.
The position may require travel for internal and external meetings, approximately 30-40% of the time.

Requirements:

A Bachelor’s degree in Computer Science, Information Technology, Information Systems, Statistics, Mathematics, Business, or equivalent experience is required.
Candidates should have experience in enterprise architecture, IT consulting, sales engineering, or software engineering in an enterprise environment.
A professional demeanor with a strong work ethic, self-starter attitude, and creativity is essential.
Understanding of Artificial Intelligence, Natural Language Processing, Machine Learning, or Data Visualization is preferred.
Strong personal skills to build relationships with senior business and technical teams are necessary.
The ability to work collaboratively in a cross-functional environment is required.
Superb verbal and written communication skills are essential for gathering, documenting, and presenting the value of solutions.
Candidates must be adept at overcoming prospect concerns and ensuring mutually beneficial outcomes from complex technology integrations.
Organization, prioritization, and planning skills are essential for managing multiple projects concurrently.
Subject matter expertise in Surveillance/Supervision, eDiscovery, Archiving, and/or unstructured data platforms is a plus.
Industry knowledge in Financial Services and other highly regulated industries is preferred.
Experience with Solution Selling, Demo2Win, and MEDDIC/MEDDPICC methodologies is beneficial.

The salary range for this position is $130,000 - $170,000 per year, based on various factors including experience and location.
Any applicable bonus programs will be discussed during the recruiting process.
Smarsh values diverse candidates and encourages applications from individuals who may not meet every requirement.
The company fosters a culture of lifelong learning, innovation, collaboration, and inclusivity.
Smarsh has received awards for being one of the Best Places to Work, highlighting its commitment to developing its people and creating a supportive work environment.

Skills