Description:

Seeking a hands-on Solutions Engineer with expertise in enterprise contact center and customer experience.
Role involves designing, prototyping, and hardening AI-driven solutions for large enterprises in a pre-sales environment.

Requirements:

5+ years of experience in enterprise customer experience or contact center technology.
Strong familiarity with CCaaS platforms, CRM systems, and operational KPIs.
Proven ability to lead technical discovery in complex enterprise accounts.
Hands-on experience building AI-driven applications and strong Python proficiency.
Working knowledge of cloud architecture patterns and enterprise SaaS integration.
Experience in high-growth startups or fast-paced environments.

Skills

Benefits