Description:

Solutions Engineer at DigitalGenius focuses on post-sales, collaborating with Product and Customer Success Managers to implement AI-driven customer service solutions.
Responsible for designing, implementing, and optimizing scalable, secure, and high-performance solutions aligned with business goals.

Requirements:

AI-first mindset with enthusiasm for LLMs and applied AI.
Strong experience in automation, workflow design, and translating business requirements into technical solutions.
Proficient in API integration, debugging, and using tools like Postman, JSON, and webhooks.
Hands-on Python experience for integrations and automation scripts.
Excellent communication skills to convey technical concepts to non-technical stakeholders.
Strong organizational and project management skills to handle multiple workstreams.
Preferred: Experience with LLMs, low-code automation tools, e-commerce platforms, and customer service software.

Competitive salary and generous vacation time (25 days) plus a day off for your birthday.
Monthly fitness stipend of $210 and ongoing mental health support subscription.
Paid subscriptions to AI tools and a learning budget for professional development.

Skills

Benefits