Description:

Instabase is focused on democratizing access to AI innovation to help organizations solve unstructured data problems.
The company has a consumption-based pricing model that allows customers to pay only for what they use, enhancing the value of their products.
Instabase has a global presence with offices in San Francisco, London, and Bengaluru, and emphasizes a people-first culture.
The Solutions Engineer role is not a software engineering position; it involves crafting innovative solutions based on customer needs using the Instabase platform.
The Solutions Engineering Team is crucial for customer experience and success, developing custom solutions for complex operational problems.
Responsibilities include providing technical expertise in the post-sales process, delivering exceptional customer experiences, and collaborating with customers to design and build customized solutions.
The role requires working with APIs and databases, developing production-grade solutions, troubleshooting technical issues, and providing training and support.
Continuous feedback and collaboration with various teams are essential to improve products and ensure a seamless customer experience.

Requirements:

Proficiency in prompt engineering and accountability for building and optimizing prompts is required.
Experience in requirements gathering, scoping, technical documentation, and developing solutions in collaboration with customers is necessary.
Proficiency in Python scripting is essential for the role.
Familiarity with APIs and databases, including RESTful APIs, SQL, NoSQL, and MongoDB, is required.
Experience working on the Instabase platform or similar automation platforms is preferred.
Excellent problem-solving skills and the ability to troubleshoot technical issues are necessary.
Exceptional presentation and communication skills, especially when engaging with executives, are required.
The ability to work in a fast-paced environment and manage multiple projects simultaneously is essential.
Strong attention to detail and the ability to deliver high-quality work are necessary for success in this role.

Flexible PTO is offered to promote work-life balance.
Instabreak Fridays provide six company-wide breaks throughout the year for relaxation and recharging.
Comprehensive medical, dental, and vision insurance coverage is provided.
A 401(k) plan with matching contributions is available for financial security.
Parental leave and fertility benefits support employees in growing their families.
Mental health is prioritized with 10 free therapy sessions through Samata Health.
A wellness stipend is available for gym memberships, fitness technology, or other wellness activities.
Employees receive a lunch credit when working in the office.

Skills

Benefits