Remote Forward Deployed Solution Engineer – Applied AI FDE

Posted 10 hours ago

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Description:

  • Join ServiceNow's Applied AI Forward Deployed Engineering (FDE) team to partner with strategic customers and build intelligent, scalable AI solutions.
  • Act as a Forward Deployed Software Engineer (FDSE), owning backend services, LLM pipelines, and front-end integrations to deliver solution-ready builds.

Requirements:

  • 8+ years of software engineering experience, including 2+ years in customer-facing roles, with expertise in building machine learning/GenAI systems.
  • Proficiency in backend (Python, Node.js, Java), frontend (React, Angular), and APIs (REST/GraphQL).
  • Familiarity with LLM tooling, debugging distributed systems, and deploying in cloud environments (AWS, Azure, GCP).
  • Ability to travel up to 30% for onsite customer engagement.

Benefits:

  • Opportunity to shape the future of enterprise AI and influence internal tooling and platform roadmap.
  • Work in a flexible environment with a focus on inclusivity and equal opportunity.

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